Frequently Asked Questions
From our Sign Up page, just fill in the simple form with your full name, email address, city, country, company/school details, birthday, and desired password. After you complete the sign up form, we will send an email to the address you provided. Clicking on the confirmation link will complete the sign up process.
Please follow the steps below to resolve this issue:
Check your email application's spam or junk folder or filter. Check that you're trying to log in from the correct email address. Please note that some emails may be blocked by your ISP (internet service provider). Please note that some emails may be blocked or delayed by your ISP (internet service provider).
Please follow the steps below to resolve this issue:
First, try logging in (with the email address you signed up with).
If you are unable to log in, copy and paste the full link that you received in the confirmation email into your browser.
If you're still having trouble after the above steps, please click here.
It's okay to forget things. You can reset your password by clicking here.
If you're not receiving the email to reset your password, please check your email application's spam or junk folder or filter. Please note that some emails may be blocked by your ISP (internet service provider).
If you're still having trouble after this step, please click here.
No problem, Just get in touch with our support and we will help solve you problem.
Please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.
If you are prompted to reset your password every time you log in, your problem may be related to your internet browser. Please follow these steps to troubleshoot the issue:
Clear your browser's cache and then restart your browser and try logging in again.
If you cannot log in after completing the above step, reset your password here.
If you are able to reset your password but cannot log back in using the new password, or if you are unable to receive the email to reset your password because you have made too many requests to reset your password, please contact us.
You can change or modify your username or password by clicking on My account . Enter your new username or password under Account information.
You can edit the month and day of your birth from the Personal Tab of My account page.
You can change almost all your information you submitted on signup by visiting My account page of My account page.
Log in and select Showcase your work
Provide a portfolio name, choose the type of portfolio you are creating and save.
Now that you have successfully created a portfolio. Its time to add in your work.
Click on upload images and upload. Only 3 images can be uploaded at a time.
NOTE: Your total disk size allotted in 8 MB and you have used 126.03 KB
Images larger than 800x800 will be resized.
The maximum upload size is 1 MB.
Only files with the following extensions may be uploaded: jpg jpeg gif png.
Enter some description choose your cover image and again click submit. Your images will be optimized and should now show up! congratulations!
ArtYears does not allow users to track profile views or see statistics on how often a particular piece of content has been viewed and by whom.
ArtYears respects your privacy. We don't distribute your user information to marketers or spammers.
You may report abuse by using visiting the contact page and selecting Abuse from the drop down menu.
Please make sure that you are using one of the supported browsers below:
PC:
Internet Explorer 7.0
Firefox 2 or 3
Mac:
Safari 3.0
Firefox 2 or 3
The problems you are experiencing might be caused by your web browser. You should try and clear your browser's cache. Please note that we only support the browsers (see What web browsers does ArtYears support.) and strongly recommend that you update your browser to the newest version available.
Just write us an email with the problems you face or the reason you want to deactivate and we will have this done within 48 hours
Remember Deactivation will permanently remove your profile and all associated content on your account from ArtYears. In addition, users will not be able to search for you or view any of your information.
Please contact us at support@ArtYears.com from the email address associated with your disabled account with a brief description of your issue.
At this time, ArtYears does not offer a complete Help Center. You may try putting your question up for discussion and we are sure a fellow user will definitely help!
